|Kootenay Rockies Tourism (KRT) continues to monitor the COVID-19 situation and is working closely with the Provincial and Federal agencies, Destination Canada and Destination BC, and other stakeholders and partners.
LATEST NEWS, RESEARCH & COMMUNICATION OPPORTUNITIES:
TOURISM RESILIENCY PROGRAM (TRP)
KRT is committed to supporting their tourism businesses affected by the COVID-19 pandemic. As businesses move into trying to operate in the winter season and amidst the second wave of the pandemic, KRT has added a dedicated Program Advisor to work directly with regional stakeholders in a more fulsome, focussed capacity.
Cathy Holler is the Program Advisor for the Kootenay Rockies Tourism Resiliency Program. Cathy is available for complimentary, one-on-one phone meetings with you to discuss your business situation. She will also introduce you to the programs and resources available to assist you with managing your business through this crisis.
We’ve partnered with industry leading professionals to bring you expertise where you may need it most. A series of webinars are offered to provide you with key information and training through this difficult time.
Click to Register for the Tourism Resiliency Program
Link to all recorded Expert-Led Webinars to Learn & Grow
Link to Upcoming Webinars
DESTINATION BC INDUSTRY CALLS
DBC has held calls every 2 weeks with industry partners across the province, sharing facts, trends and updates from sectors. This was an opportunity to hear more about the latest developments on BC tourism impacts, program updates, marketing plans and partnership opportunities.
The next Industry Call will take place on April TBA, 2021
11:30 AM Mountain Time / 10:30 AM Pacific Time
Email to be added to the call invite
Link to INDUSTRY CALL Recordings
Link to weekly MESSAGING GUIDANCE
Link to ROAD TO RECOVER WEBINAR RECORDINGS ARCHIVE
Use the resource links below to stay informed and for clear, accurate and up-to-date information.
P H O N E S U P P O R T :
1-888 COVID-19 (1-888-268-4319) – phone
1-604-630-0300 – text
This phone number is available to provide non-clinical information about COVID-19. This number is available seven days a week, 0730hrs to 2000hrs, in over 110 languages. People with medical concerns are directed to call 8-1-1; for deaf or hard of hearing, call 7-1-1.
R E S E A R C H:
BC REGIONAL TOURISM SECRETARIAT
COVID-19 TOURISM IMPACT REPORT
An ongoing snapshot of how the tourism industry is being impacted as a result of COVID-19 and an overview of how things are changing as we begin moving through the first stages of recovery. We continue to gain and share business intelligence and insights which come directly from tourism stakeholders in the region via telephone and surveys.
Tourism Impact Report for Oct 2020 (PDF)
Tourism Impact Report to Jan to Feb 2021
Travel Patterns Report to Jan -March 2021
REGIONAL RESIDENT SENTIMENT SURVEY RESULTS
Between June 29 and July 5, 2020, KRT in partnership with the Interdisciplinary Research Team at the Applied Research & Innovation Centre of Selkirk College conducted a research project seeking to understand the resident’s level of comfort with visiting local businesses, travelling and welcoming visitors to their community.
Link to SURVEY REPORT
BC PUBLIC PERCEPTION
To monitor British Columbian’s current views on travel and tourism as well as track travel and tourism behaviour intentions, Destination BC has commissioned biweekly waves of research to track opinions and intentions.
Link to RESEARCH INSIGHTS
DESTINATION BC COVID-19 RESEARCH
Signal and Sentiment Dashboard
Destination BC has built an easy to access dashboard to monitor what is happening in each of our core geographic markets, to inform our approach to recovery and resilience marketing activities.
Link to SIGNALS SENTIMENT DASHBOARD
DESTINATION CANADA RESEARCH
Destination Canada regularly provides intelligence, tools and insights to our partners – equipping them to optimize their reach. As a result of COVID-19, this work is needed more than ever.
Link to COVID-19 RESEARCH
R E S O U R C E S:
P R O V I N C I A L :
Destination BC is here to support and are doing everything they can in partnership with provincial and federal government, industry partners and health authorities to monitor the impact of COVID-19 on BC and the tourism industry.
DestinationBC.ca – What You Need to Know & FAQs
Messaging Guidance for BC’s Tourism Industry
Top 5 Resources for Tourism Businesses during COVID-19
Click to Subscribe to the Destination BC’s regular Bulletins.
GOVERNMENT OF BC
The Province of BC has declared a state of emergency to support response to COVID-19. The priority is to protect British Columbians and ensure our province is best positioned to effectively respond to the pandemic.
Action Plan: BC’s First Steps to Support People and Businesses
Action Plan: Provincial Tax Changes
BC Business Support Service
Emergency Benefits for Workers
Essential Services List for COVID-19
Financial Support for Small Business & Employees
Hotel Sector Guidance
List of Supports for Businesses
Local Government & First Nations Frequently asked Questions
Provincial Health Officer Notices & Guidance
Provincial Support & Information
Resources provided by Ministry of Tourism, Arts & Culture
SMALL BUSINESS BC
BC Business COVID-19 Support Service – Connecting businesses with the resources and guidance necessary to navigate challenges from COVID-19. Delivered in partnership with the BC government and the Government of Canada.
COVID.19 Business Supports
PPE Marketplace for Businesses
BC HOTEL ASSOCIATION
British Columbia’s voice of the hotel industry advocating at the federal, provincial and community level. Their mandate is to shape the future of hospitality through advocacy, communication and education.
Link to upcoming and previous webinar presentations
INDIGENOUS TOURISM BC
ITBC is a non-profit, stakeholder-based organization that is committed to growing and promoting a sustainable, culturally rich Indigenous tourism industry.
COVID-19 Development Stimulus Fund Application
Emergency Relief Funds Program for Market-Ready Indigenous Tourism Businesses
TOURISM INDUSTRY ASSOCIATION OF BC
TIABC has produced videos focusing on the health and safety protocols in place with the bars & pubs sector:
Know Before You Go / Pubs & Bars
BC Hotels / Keep Guests & Staff Safe during COVID-19
WORK SAFE BC
WorkSafeBC is committed to creating a province free from workplace injury or illness, and to provide service driven by core values of integrity, accountability and innovation.
For information on staying safe at work, resuming your operations, accessing their services, safety plan and more.
R E G I O N A L :
COLUMBIA BASIN TRUST
BASIN BUSINESS ADVISORS PROGRAM
The Basin Business Advisors Program is endeavoring to compile resources and support the business community in this challenging time.
Link to Review Services, Support and Workshops
TOURISM / TRAVEL PRODUCTS
Information links to major industry partners regarding availabilities.
Kootenay Rockies – Know Before You Go
F E D E R A L :
Destination Canada’s Statement on the COVID-19 situation. They continue to monitor the impact of COVID-19 and are conscious of the industry concern.
Link to Website
GOVERNMENT OF CANADA
The Government of Canada has taken action because of the COVID-19 outbreak. Learn more about the new measures and federal programs.
Apply for Canada Emergency Response Benefit with Canada Revenue Agency
Canada’s COVID-19 Economic Response Plan: Support for Canadians and Businesses.
Canada’s Regional Development Agencies
Canada Emergency Response Benefit for Workers and Businesses
Canada Emergency Wage Subsidy
Coronavirus Disease: Outbreak Update
Government of Canada’s Action on COVID-19
Resources for Canadian Businesses
Government of Canada COVID-19 Hotline: 1-833-784-4397 or email: Phac.info.aspc@Canada.ca
TOURISM INDUSTRY ASSOCIATION OF CANADA (TIAC)
TIAC is responsible for representing tourism interest at the national level, and its advocacy work involves promoting and supporting policies, programs and activities that will benefit the sector’s growth and development.
CANADIAN CAMPING AND RV COUNCIL
National Campground Association
Updates, information and resources related to COVID-19 and its impact on campgrounds in Canada.
Canadian Camping & RV Council website
COVID-19 Emergency Response
COVID-19: Support for Businesses
As a non-profit dedicated to helping businesses be successful and communities to be economically healthy, they are here to help through the COVID-19 pandemic.
Link to the office for your area:
H E A L T H :
HEALTH LINK BC
BC’S provincial health officer has declared COVID-19 a public health emergency. Find information about COVID-19, how to protect yourself, your family and your community.
Health Link BC Health Feature
Managing COVID-19 Stress, Anxiety and Depression
Virtual Mental Health Supports
CANADIAN MENTAL HEALTH ASSOCIATION (CMHA)
The CMHA is the most established and extensive community mental health organization in Canada. They provide advocacy, programs and resources that help to prevent mental health problems and illnesses.
This organization provides a wide range of integrated health care programs and services which are delivered to residents across BC’s southern interior.
Trusted information about COVID-19
WORLD HEALTH ORGANIZATION
WHO works with 194 member states and across six regions in a shared commitment to achieve better health for everyone, everywhere.
H U M A N R E S O U R C E S :
Serving BC’s tourism and hospitality industry with programs and services that support its growth and success. They can help with any Human Resource related questions or concerns.
Link to go2HR Website
TOURISM HR CANADA
A pan-Canadian organization with a mandate aimed at building a world-leading tourism workforce. They facilitate, coordinate and enable human resource development activities that support a globally competitive and sustainable industry and foster the development of a dynamic and resilient workforce.
Free online frontline, supervisory & managerial training modules
A D D I T I O N A L :
BC Hydro – Power Smart – Customer Updates
Here’s what we’re doing in response to COVID-19
BC Hydro Announces bill help for Customers affected by COVID-19 including a Customer Crisis Fund.
Relief Fund for Small Businesses
Fortis BC – Energy at Work
COVID-19 Customer Recovery Fund
ICBC – Auto Insurance, Claims, Driving licensing & ID, Vehicles & registration, Road Safety
COVID-19 Customer Relief Measures